If you are not completely satisfied or if there is a discrepancy with your order, please retain all documentation and packaging and contact us immediately by sending an email or click Online Support for assistance. We will then provide you with further instructions.
To return any unwanted items simply follow the below instructions.
let us know ASAP, and we will notify you once your return has been received and processed.
All returns for any particular order need to be returned in one shipment. Any subsequent returns from the same order may incur additional shipping cost.
1. We only allow a complete refund for items that have problems caused by us.
2. If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
3. If by any reason, you need to change the size, color, or the refund is under the reason of "Unlike", the delivery cost will be deducted from the total product price.So please be cautious while placing the order,choosing the right size and style is convenient for both of us.(But you can change the order before we ship it out).
1.We will accept exchanges for a different size or color within 15 days of the original order dispatch date. Please contact us with your Order ID and our customer department will help you. If you would like to exchange items to a different style, you would have to return your items for a refund(as per Return policy) and place a new order for the style you prefer.
2.You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
3.We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Please feel free to contact email@example.com if you have any further questions.Your satisfaction is our priorty! Shop with confidence here.